I am a passionate Service Lead with 16 years’ experience in the housing sector. My experience is in customer service, customer accounts, leadership, service improvement and supported housing. I have always had a keen focus on homeless prevention and working with agencies across the sector. Petrus' vision to end homelessness and build communities is something that really stands out, whether you speak with colleagues or service users.
I love that I can use my skills to develop the service and its employees to deliver the vision and values Petrus has, expanding the Petrus name within the community and creating strong networks across Greater Manchester. My values align with Petrus as everyone is always striving for improvement and we do this by working with service users to ensure their voice and experiences are used to tailor the service and create real change within our communities.
Toni Baker
Service Lead, Supported Housing in Rochdale and Burnley